Help & Support
Frequently Asked Questions
Find answers to common questions about deployment, applications, and requirements
Account
How do I create an account?
Click the "Register" button on the homepage and select your account type (Job Seeker, Agent, or Employer). Fill in the required information and submit your registration. Your account will be reviewed and approved by our team.
General
What services does Manpower Agency provide?
Manpower Agency specializes in healthcare recruitment, offering international placement for registered nurses, medical officers, lab technicians, radiographers, and hospital support staff to leading medical institutions worldwide.
How can job seekers register on the platform?
Job seekers can register by clicking "Get Started" or "Register", choosing the Applicant account type, and completing the profile wizard with personal, professional, and credential details.
Is there any fee for candidates to register or apply?
Registration and application for medical candidates on our platform are completely free of charge. We strictly adhere to fair and ethical recruitment principles.
Applications & Requirements
What documents are required for international healthcare applications?
Required documents typically include a valid passport, official medical/nursing degree, transcripts, active professional council registration, experience certificates on hospital letterhead, and BLS/ACLS certifications.
How long does candidate credential verification take?
Initial document verification by our compliance team is typically completed within 48 to 72 business hours after profile submission.
Can I track the status of my job application?
Yes, applicants can log in to their dashboard at any time to monitor real-time application status (e.g. Under Review, Sent to Employer, Selected, or Scheduled for Interview).
For Employers
How do partner hospitals post new Job Orders?
Approved employer accounts can post job orders directly through the Employer Dashboard or work with our recruitment account managers to define staffing requirements.
How are candidate profiles screened before being submitted to employers?
All candidates undergo a rigorous pre-screening process including credential validation, experience checks, background verification, and skills assessment before being presented to hospital clients.
For Agents
How can recruitment agents partner with the agency?
Authorized agencies and independent agents can sign up for an Agent Account. Once verified by our admin team, agents can submit and manage delegated applicants for open job orders.
Can agents upload candidate documents on behalf of applicants?
Yes, agents have full capability in their dashboard to create applicant profiles, upload necessary verification documents, and submit applications directly to active job orders.
Applications
How do I apply for a job?
After logging in, navigate to the "Job Orders" section to browse available positions. Click on a job that interests you and click "Apply Now". Make sure your profile is complete and all required documents are uploaded.
How long does the application review take?
Our administrative team reviews applications within 3-5 business days. You will receive a notification once your application has been reviewed. Approved applications are then forwarded to the employer for final selection.
Documents
What documents do I need to upload?
Required documents vary by position but typically include: Qualification Certificate, Passport, CV, Experience Certificates, Police Clearance Certificate, and English Language Competency proof. The specific requirements are listed on each job posting.
How do I download application forms?
Visit the "Downloads" section accessible from the main navigation. You can download hospital application forms (MOH, URH, AEH, IGMH) and council forms (MMDC, MNMC, MAHC) from there.
Agents
Can an agent apply on my behalf?
Yes, registered agents can submit applications on behalf of job seekers they manage. The agent must first add you to their applicant list and then submit the application through their portal.